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ARE YOU:

Selling online (e.g. on Instagram, Facebook, and Tik Tok)?
Operating the E commerce in Lazada, Shopee, Shopify, and Woocommerce?
Claiming with courier partners for any lost or damaged parcels?
Feeling frustrated from courier partner's delayed response and constant rejection?
Claiming for the lost or damaged parcels can take up to 2-3 weeks, and it requires too many documents to be approved. Honestly, sometimes you feel like the courier partner is just not willing to help. That's why we came up with EZIE Care!

WHAT IS EZIE CARE?

In-transit Package Protection
EZIE Care offers package insurance up to SGD 10K to cover the damaged or lost parcel in transit. First, the customer should submit the appropriate claims to the 3PL partners. Second, the 3PL tags your parcels “lost” or “damaged” in the system. Lastly, the protection program will immediately and automatically refund your e-wallet. You can withdraw the credits.
  • Costs only 1.2% of Your Package Value
  • Seamless reimbursement process
  • NO minimum shipping volume - all available for single & bulk orders
  • NO minimum package value - maximum SGD 10K
Solution for E commerce sellers
As part of the services offered by the EZIE App, EZIE Care is part of the holistic package of seller support services we offer to e-commerce entrepreneurs in Singapore, together with our shipping and seller financial services. Combined with these others, EZIE Care gives you the support you need to sell your way to success.

HOW TO APPLY FOR EZIE CARE?

Create New Order
Fill up your recipient's address & detail
Fill up your item package value
Check "EZIE Care" box - automatically selected
Create New Order
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Fill up your recipient's address & detail
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Fill up your item package value
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Check "EZIE Care" box - automatically selected
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WHO CAN USE EZIE CARE?

EZIE Sellers
Social Sellers with EZIE accounts
E Commerce Sellers who connected with EZIE accounts

The Engine behind your eCommerce success

Sell Smart, Sell EZIE
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