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Who Needs EZIE Package & Shipping Insurance?:

Selling online (e.g. on Instagram, Facebook, and Tik Tok)?
Shipping Insurance for E-commerce Sellers
Operating the E commerce in Lazada, Shopee, Shopify, and Woocommerce?
Package Insurance for different E-commerce Platforms
Claiming shipping insurance with courier partners for any lost or damaged parcels?
Shipping Insurance claims
Feeling frustrated from courier partner's delayed response and constant rejection?
Avoid shipping insurance rejection with EZIE Care
Claiming for the lost or damaged parcels can take up to 2-3 weeks, and it requires too many documents to be approved. Honestly, sometimes you feel like the courier partner is just not willing to help. That's why we came up with EZIE Care!

What is EZIE Care Package & Shipping Insurance?

In-transit Package Insurance

EZIE Care offers package insurance up to SGD 10K to cover the damaged or lost parcel in transit. First, the customer should submit the appropriate claims to the 3PL partners. Second, the 3PL tags your parcels “lost” or “damaged” in the system. Lastly, the protection program will immediately and automatically refund your e-wallet. You can withdraw the credits.
  • EZIE care only will be activated when the parcel status is updated/reported by 3PLs as "LOST" and "DAMAGED".
  • EZIE Care claim will go through the claim process internally & not be 100% refundable, depending on the situation.
  • Claim value will be based on the package value.
  • The coverage amount will depend on the 3pl maximum threshold.
In-transit Package Insurance
In-transit Package Insurance
In-transit Package Insurance

Shipping Insurance Solution for E commerce sellers

As part of the services offered by the EZIE App, EZIE Care is part of the holistic package of seller support services we offer to e-commerce entrepreneurs in Singapore, together with our shipping and seller financial services. Combined with these others, EZIE Care gives you the support you need to sell your way to success.
Package Insurance Solution for E commerce sellers

How to apply for EZIE Care Package & Shipping Insurance?

Create New Order
Fill up your recipient's address & detail
Fill up your item package value
Check "EZIE Care" box - automatically selected
Create New Order
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Fill up your recipient's address & detail
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Fill up your item package value
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Check "EZIE Care" box - automatically selected
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Who can use EZIE Care Package & Shipping Insurance?

EZIE Sellers
Social Sellers with EZIE accounts
E Commerce Sellers who connected with EZIE accounts

The Engine behind your eCommerce success

Sell Smart, Sell EZIE
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